Start with a known link
Follow the creator’s link from an account or website you already recognize. Compare the name and recent work with what you expected.
If a message gives you an unfamiliar replacement link, check with the creator through an established channel first.
Steps
- Start with a known link
- Review the gift
- Check the result
Review the gift
On the creator page, choose the support amount and add a note if you want to. Check the amount and any information shown before continuing.
A note can explain which piece of work you enjoyed. Keep private information out of the message.
A useful check
A note can explain which piece of work you enjoyed. Keep private information out of the message.
Check the result
Use the confirmation and receipt to check the result of the payment. If you are unsure whether a payment completed, review those details before trying again.
For an unresolved issue, open a billing request in Help and include the relevant reference.